Average score last 12 months 9.4, Total number of reviews 249
Customer reviews:
Sharon Hill
24-02-2021
Recommendation: Yes
great website
Wallington
23-02-2021
Recommendation: Yes
The site was easy to navigate and the strut was delivered quicker than I expected. I will be using this site again in the future
Farmington
23-02-2021
Recommendation: Yes
Very good
Mercersburg
20-02-2021
Recommendation: No
I was not sent all the parts from for my order. The response was quick to say they would send the missing parts. After two weeks, did not receive them. Contacted them again and they said they were sent but had no tracking number to give me. Waiting still! Two more weeks have passed. I have gas springs with no ends, can't use over $100 dollars worth of parts.
Wright
20-02-2021
Recommendation: Yes
fast response to email -- fast shipping
Gelfman
19-02-2021
Recommendation: Yes
I ordered online using calculator and the gas springs arrived and worked exactly as predicted. I wish they didn’t use FedEx.
Wellsville
19-02-2021
Recommendation: Yes
I went through two other websites trying to find the correct gas spring for a DIY tear drop hatch without any success. Just a few minutes inputting my configuration on Gas Spring Shop's calculator I was given the exact gas spring required and best mounting locations with all the data and forces required to open and close. The gas springs were delivered quickly and I installed them the same day. They worked perfectly and opened and closed the hatch with little effort. If I had started with Gas Springs Shop I would have saved a lot of time, money and effort trying to find the right fit.
Boulder
17-02-2021
Recommendation: No
I inadvertently purchased the wrong gas strut for a project. Because of the situation regarding Covid and my family obligations I failed to return the product within the one week time limit as expressed to me by your representative. This was my first purchase and all I asked for was an exchange for the 8mm size shaft. I understand that you cannot determine if the strut had been used but I feel that you could have made an exception based on the customer explanantion.
Adairsville
17-02-2021
Recommendation: No
Send my product before you ask for a review...
Las Vegas
17-02-2021
Recommendation: Yes
Very good customer service and technical support!
Ludlow
17-02-2021
Recommendation: Yes
This supplier made everything easy. The calculator provided is essential. The springs I received were sized perfectly. I had some room for adjustments. I will be ordering more for future projects.
York
16-02-2021
Recommendation: Yes
My order arrived quickly and was a perfect fit for my Brenderup Royal TC horse trailer.
Fort Lauderdale
16-02-2021
Recommendation: Yes
I check web page, order two gas springs with the strength 350N, shorter that what I need but thought could install them, when received they did not fit ask for a return and without hesitation was given OK to return them I have nothing, but to recommend Gasspringsshop to my friends
Everett
16-02-2021
Recommendation: Yes
Ordered the wrong item initially and they allowed me to cancel and reorder without issue.
WILLIAMSTOWN
15-02-2021
Recommendation: Yes
very easy to order, could follow up with shipping info
Akron
15-02-2021
Recommendation: Yes
Thought I had the force figured out glad I stumbled upon your website, had I not the springs I would've bought would have been too weak to raise my door. The force calculator made my life so easy and saved me a tone of time and headache. 10/10 would recommend
Jacksonville
13-02-2021
Recommendation: Yes
Gave company size of strut and they matched. Only problem was the ends two thick for the mount
Topsham
12-02-2021
Recommendation: Yes
Every custom project we do has required just a bit more info and Joerg and staff have always been there for us - and spot on with the setups for us. The gas springs are so easy to install with the dimensional drawing. And our projects turn out as expected.
austin
10-02-2021
Recommendation: Yes
First time working with struts, the calculator and schematics were a great help. The struts worked as expected and they appear to be of good quality
Mt. Hermon
09-02-2021
Recommendation: Yes
Worked perfectly to replace the torsion spring on my mini mill, nice upgrade.
Meridian
08-02-2021
Recommendation: Yes
I did the configure/design. And ordered my gas strut. The lid I'm wanting it to open can't way more then 40, 45 lbs total. I weigh over 200lbs and I ca t even get it to budge, I'm afraid to install it and when I go to close the lid I'll end up bending the square tubing I built the lid with. Not sure what to do now.
Hallandale Beach
08-02-2021
Recommendation: Yes
I had unusual mounting requirements and Joerg was more than patient listening to my requirements and solved the installation problems. The springs & hardware were all 1st class.
Orange beach
05-02-2021
Recommendation: Yes
I used the gas shock selector, ordered and installed per instructions, everything thing worked the first try no hiccups, will definitely do more business with y’all!
Elroy
04-02-2021
Recommendation: Yes
Very innovative, interactive features on the site. Easy to order and fast delivery. Installation was fast and easy. Shocks work great.
Beverly, Ma
03-02-2021
Recommendation: Yes
I had an unusual storage space 2ft high by 4ft long and 5 ft off the floor. The most efficient door would open up so gas springs were the solution to keep the door open. I wasn’t sure how to pick the right spring for the job. After viewing several YouTube videos, without success, I happened upon your website. Just what I needed. Got the correct springs, installed the door, and it works perfectly. The diagram made the installation easy. Thank you!
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