Reviews

Average score last 12 months 9, Total number of reviews 1278


Customer reviews:


10
Ivan Basargin

Homer

March 18, 2024

Recommendation: Yes

Awesome

These gas springs look extremely durable, can’t wait to install on my boat. Great product, fast shipping.


10
Courtney Sidik

Lincolnville

March 15, 2024

Recommendation: Yes

Excellent communication with customer service! Héctor López was prompt, patient and very helpful.

I placed several orders with Gasspringsshop.com, two of which I made incorrectly and cancelled/returned. Customer service was extremely helpful and supportive throughout the process. Ultimately I got springs that fit my application and are working very well. Thank you!!


2
DAVID

YUMA

March 15, 2024

Recommendation: No

IMPOSSIBLE TO CONTACT

I have experienced multiple calls that did not go through to multiple numbers for your company. Also, I managed to get through electronically to an electronic answering service who sent me to SECURITY, who then hung up on me when I stated that I was trying to contact customer service. I have been going through a nightmare of experiences concerning duplicate order that was made on my behalf and now I'm hoping for refund of at least one of those duplicate orders. I am awaiting a decision from a gentleman who did contact me via email and has been visibly attempting to help me with the situation. I will redo the evaluation if satisfied with the results.


10
Mike

Essex

March 13, 2024

Recommendation: Yes

Very easy

Gasspringsshop.com made it really easy to select and order the proper pistons for my needs.


10
David

Sauquoit

March 13, 2024

Recommendation: Yes

Great Service and Tools

See above.


10
Joel Nicewander

MIDDLETON

March 12, 2024

Recommendation: Yes

Quick ordering. Quick shipping.

Competent sales staff, everything is always awesome!


1
Ronald

Santa Rosa

March 12, 2024

Recommendation: No

Gas Springs Shop provides no customer service, period!

Sent several emails to customer service with no response. The calculator doesn’t work and is a misleading tool. This company apparently just a seller and doesn’t care whether their product performs.


9
Scott J Granger

East Millbury

March 11, 2024

Recommendation: Yes

Excellent experience

Excellent online tooling. Everything was packaged and shipped well. Hydraulics look well made and operate as expected.


10
Mike Bosscher

Mc Bain

March 9, 2024

Recommendation: Yes

Good helpful service. Fast delivery

Asked customer support for help identifying what I needed. They got back with me promptly and I was able to order what I needed. Great service and value


10
LORI

SAGINAW

March 8, 2024

Recommendation: Yes

First time buyer

Found what I needed, the price what good and super fast shipping!


9
Wayne Young

Forest Hill

March 7, 2024

Recommendation: Yes

fast prompt service

perfect transaction, there online calculator saved the day


9
Patricia

High Falls

March 7, 2024

Recommendation: Yes

Hector is my hero

HI, I looked all over online for a gas piston to replace the 25-year-old one that aged out for my attic hatch cover. I finally found that gassprintsshop.com had the part. The only other option I found was to order it from England at double the price. Hector at Customer Service made sure I got the right part. Thanks Hector!


10
Christopher

Fletcher, NC

March 6, 2024

Recommendation: Yes

The perfect solution.

I needed something to make a 16-lb. window seat open and close more easily. Friction hinges were unreliable. The calculator at Gasspringsshop.com is an amazing app! I entered the most accurate info I could. It recommended a 6-15-100, which I ordered. But after reading the website more thoroughly, I found I could reduce the force on the hinges with something smaller, a 4-12-150. So I asked Héctor in customer service to cancel the order and let me start again, this time with the smaller spring. He was very polite understanding and wonderful to work with. Couldn't have been easier! The smaller spring works like a charm. Now the window seat opens and closes easily and stays wherever I put it without falling on my head or fingers. I am a big fan of these springs, and I'll be looking for other uses. And I'll get them here, at Gasspringsshop.com.


10
Larry Kunkel

Huntington Beach

March 5, 2024

Recommendation: Yes

Excellent online design application, parts selection and ordering.

Used online design application for lifting a drill press belt cover. Results work very well and would recommend for other applications. Online ordering was seamless and parts were delivered in a timely manner with updates along the way. I will use Gasspring in the future and highly recommend them.


8
David

Rocky Ridge

March 5, 2024

Recommendation: Yes

As advertised

Only request is put a print out of the assembly guide in the box. No internet from my woodshop


10
Marty

Boardman

March 1, 2024

Recommendation: Yes

Website easy to navigate and place an order

Easy to place an order, items arrived in a timely manner, and as expected


10
Paradigm

Odessa

February 29, 2024

Recommendation: Yes

Fantastic products and fantastic service.

Fantastic product in fantastic service.


5
Glen Cousins

Burlington

February 26, 2024

Recommendation: Yes

Missing parts and then wrong replacement part

My original shipment of 4 pistons was missing the 2nd bag of 4 bearing shoes. The company shipped a replacement order and it was the wrong part, I received the M8 EYES only. I still need 4 of the M8 Bearing shoes. The 2 pistons I was able to install on a very heavy wood bulkhead basement door work very well.


10
Ryan

Minneapolis

February 23, 2024

Recommendation: Yes

Great solution to my problem

I loved being able to design a product layout online. I was able to order with confidence that the product would perform as intended. After following in the installation instructions, the first test was a perfect success!


10
Danny

Columbia

February 22, 2024

Recommendation: Yes

Above and beyond

Briana Barnett was amazing to do business with what an amazing employee I’m independently owned and an automotive shop owner she absolutely went above and beyond on a custom set of struts that was only available from the uk after receiving 2 sets and both failing she was able to solve my problems again first class experience thanks Danny’s Automotive


10
Johann

Disputanta

February 17, 2024

Recommendation: Yes

Perfect

Representative professional friendly knowledge of product excellent Helpful stick to promise made 100%


10
Alan Sano

Merced

February 16, 2024

Recommendation: Yes

Good communication for information needed

Good information for what I was looking for and very responsive and helpful for what I need. Most importantly very polite! You don’t see that sometimes with other businesses.


10
Tony

CHANHASSEN

February 15, 2024

Recommendation: Yes

Good first time experience.

This was my first time purchasing items from them and it went well.


9
Nate

Sioux Center

February 14, 2024

Recommendation: Yes

Right product shipped quickly

The website was easy to use and I got what I ordered


10
Anthony

Metuchen

February 14, 2024

Recommendation: Yes

Excellent

Great company with fast shipping


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