Reviews

Found them in a online search, Looking for replacements for our lift transporters that only can find thru the manufacturer. They charge a enormous amount for their gas springs. Found Gas spring shop online and with their configuration search found we could replace the same item at a much lower cost. Their gas springs are just as good as the manufactures and just as easy to install.

I ordered 2 shocks and 4 eye bolts on April 2, 2025 and the product was on backorder until April 10th. On or about April 12, 2025 I contacted the company to locate my order and was told that the supplier had pushed the backorder date to April 30th. Finally on Friday May 9, 2025 I received the items and tried to use them and they did not work, not even close. So on Monday May 12, 2025 I filled out the return request for authorization and was immediately told that my return was outside the return window.....it had been 3 days and the return window is 8 days so I responded saying no that wasn't possible and I suggested they contact UPS to verify the package was not delivered until 5/9........crickets. I have not heard a word back. I have called the infamous Deborah and left numerous messages and even submitted the return request again and crickets..... this is terrible customer service when I wanted to return and buy the correct ones from Gasspringsshop but after this kind of customer service I will move on. They got me out of $117, don't let them get you too

Ordering was slick, shipping was prompt, and items were exactly as depicted in the description and schematics.

I'm a purchaser for a manufacturing co. we had to find a new source for 40+ metric size gas springs and this site was the only one with in stock. We ordered a small test first, they were of higher quality than we were ordering from our previous vendor and we received them quicker. We placed the order for the rest of them and received them quickly. The only reason for a half a star off is on our bulk order, some of the piston rods were black and some were silver. Ultimately, we are painting the entire product so it doesn't bother us for this build, however, if you're buying in bulk some visual variation may occur but the quality is top notch.

Excellent products!!!

you can HANG IT UP ever talking to a human being. Terrible.

I was in need a shock for the baby changing stations in supermarkets. Had the brand, size, and all on the shock, but I couldn't locate it online. I contacted this company after perusing the net for long enough and they walked me through how the measurements work, the connections, and the resistance. Once they presented the page to me where you can choose specifics on the shock like length and what not......... my brain leaked out of my ear. So I e-mailed the guy back and he helped me understand it. Pulled the trigger on the shocks they recommended. When they arrived nothing looked the same except for the fact that they are shocks, but they fit perfectly. Job done and billed. The confusing website is why I deducted the 1/2 star. I would say the site is perfect for people that are familiar with the product. Not a first timer at all. This will be my supplier of shocks from now on though. Thank you Ian in Customer Support.

Wow I had a couple very small orders. This was after attempting to get my items from a few other places. These guys have a broad selection you can get exactly what you need.

Used the online spring simulator to determine the size and the placement of gas springs for my rear bench seat on my 1984 Grumman Pro Fish 16' that I recently restored. After replacing the old piano hinge and installing the springs, bench seat now lifts and closes as I hoped.

The calculator worked reasonably well. Some more examples of door pivot to spring pivots would better illustrate how these locations affect door and spring behavior. But otherwise it works quite well. Ordered items arrived in a timely manner.

I ordered what the configuration tool told me to order. I installed per the layout provided after receiving. What I was given is no where close to holding my lid open. At this point I am gonna have ro return as it is useless and a waste of almost $200

I have ordered twice now and their products are very reasonable priced with incredible speed getting their product to me.

This gas spring works a real charm. In addition, the measurements provided helped me get it installed correctly. Sadly, I misunderstood what it would do. I needed resistance when closing more than opening. So, it works, but not in the way I needed.

No issues, easy to order and received quickly.

The configurator could use some refinement. I needed a ball end with a 30mm threaded stud; however, I received a ball end with a 30mm barrel and a much too short threaded stud.

the online tool for customizing the order was fantastic

User friendly website, quick arrival and impressive product quality.

Built a bar with a 130lb wall that opens out and up. Use the calculator online and ordered the parts it recommended. Install was easy and it worked perfectly! Actually better than expected. Thanks!

I like your online tool. It is particularly important during install to get your ABC coordinates correct. The tow long rams work flawlessly. I'll be back to do more with you

I ordered the wrong pair of springs for my machine because I was replacing springs that I didn't realize had been under-specified (50N!) for the application in the first place. After I ordered struts from them that were stronger (180 N), I was able to return the original pair to Gas Spring Shop for a full refund. I'm grateful for the service and courtesy and not having to discard a perfectly merchantable pair of struts.

Website is excellent. Shipping was fast. Great company. Will be doing business again.

I love the website and the calculator but this time something is not right. Called and emailed with no response .

The springs the calculator recommended left my rv bed lid open. Had to install latches to keep it closed. Which isn't really a bad thing as normal travel would have the top bouncing, I imagine. Support recommended buying their $30 tool to release some gas. I really didn't want spend more money. And releasing too much pressure would leave the springs useless...e

I wanted a gas spring for a large RV side compartment door but just thought I would have to do trial and error to make one work. Until I found the Gas Spring Calculator on their website! There is a programmer out there that absolutely enjoys their job as this calculator was amazing to work with and eliminated all of the guesswork! Enter in all your measurements and the perfect setup is ready to add to your cart.

Quality product delivered promptly. We had an issue where one of the springs we ordered using the on line tool to calculate strength wasn't strong enough. the spring was promptly exchanged for a suitable part. I am a happy customer!