Average score last 12 months 8.9, Total number of reviews 1309
Customer reviews:
Richmond
May 10, 2024
Recommendation: No
After several attempts to order new springs, I simply requested a call back and all I get are emails addressing a return that I have clearly stated several times that is not as important as ordering the correct springs. For whatever reason, my order was ignored after several attempts to place it. I ended up having to place a new order without any help or confirmation. Wish I had gone somewhere else.
Peshtigo
May 10, 2024
Recommendation: Yes
Quick and easy designer. Install was easy and worked perfectly, first time.
Chesapeake
May 10, 2024
Recommendation: Yes
Everything arrived on time and exactly as ordered. I would definitely order from them again.
Grand Rapids
May 10, 2024
Recommendation: Yes
Would love it if you could actually talk to someone. Had some questions that were not on the CAD drawing it took me a couple times ordering product to get something that was close that we could modify. When you try to leave a message it just disconnects
Franktown, CO
May 9, 2024
Recommendation: Yes
Strut was easy to install and works great!
Orange County
May 8, 2024
Recommendation: Yes
Quick and easy to get what I needed.
Hastings
May 8, 2024
Recommendation: Yes
Everything was good except the ends had too small of holes.. I was able to make them work though. Happy beith the product.
San Luis Obispo
May 8, 2024
Recommendation: Yes
RIght part, on time the first time at a fair price.
Scappoose
May 7, 2024
Recommendation: No
Not happy with experience at all.
McAlester
May 6, 2024
Recommendation: Yes
Quick and easy!
Livingston
May 4, 2024
Recommendation: Yes
Contacted them after 40 days and they said they would check on it. Never heard back and never received order. Update - They reached out, apologized and refunded the order.
Owego Ny
April 27, 2024
Recommendation: No
Orderd three sets of springs returned one set . Tracking # said deliverd to company It has been a month and no refund. They say they can't find my returned items Will not buy from them again
💬 Gasspringsshop.com May 7, 2024:
Hello Daniel,
My apologize for this situation, I instructed to the team to look again and double check about your order, sometimes the carrier deliver the material in some way can be easily taken, this situation will not happen again.
-Gas Spring Shop
Gilroy
April 24, 2024
Recommendation: Yes
I've been trying to find a suitable gas spring for a vintage Maserati Bora. Your site made it incredibly easy to enter parameters and find something that ended up working perfectly! The graphic showing the spring compressed and extended was especially useful.
Green Bay
April 24, 2024
Recommendation: Yes
The gas spring worked very well for us. It met our exact requirements for our prototype.
Livingston, TX
April 23, 2024
Recommendation: Yes
I wasn’t sure what type or strength of gas springs I needed and then I found Gas Springs Shop and their calculator tool. It was simple to add in all the dimensions and weights and the tool recommended the springs and mounting hardware for my application. Plus the simulator gave a visual representation of my application and exactly where to mount the brackets. I’m very happy with the product and service I received.
STEVENSVILLE
April 22, 2024
Recommendation: Yes
I emailed for support with the part number from the original . This was for stairwY engine cover for my 2007 BAVARIA 30. Long story short, hooked me up with the configuration app, only decision was amount of weight to hold in Newtons. Here in 4 days and exactly like original. Original may have been under designed. 5 stars for me!. If you have a Bavaria 30, I've got a part number for the star/engine cover!
Fredericksburg, TX
April 18, 2024
Recommendation: Yes
Gasspringshop made this easy! I took good measurements and input those. The website made the selections easy, shipping was fast, and for install, I followed the measurements given in the diagram precisely. Very pleased with the end result!
Los Angeles
April 16, 2024
Recommendation: Yes
Building a one-off engine hatch for a 50-year hot rod boat. We needed gas springs to keep the composite hatch up. The exhaust headers and tight fit to the big block V8 engine complicated the geometry. Gas Spring Shop's calculator allowed us to simulate several configurations before selecting the best one. There is no other resource like it on the internet. It allowed us to engineer a perfect solution efficiently and source the parts to build it. I will use Gas Spring Shop for my future projects.
Anacortes
April 15, 2024
Recommendation: No
I feel as tho Any emails that I sent were not read and understood. I asked to be contacted by phone, and no effort was made to do so. I had sent a spring to you to be matched for length and all i was told is I will receive a refund.
Gordon
April 15, 2024
Recommendation: Yes
ordered a gas spring for a mini excavator and was simple to find and order
vermontville ny
April 14, 2024
Recommendation: Yes
Because of my inexperience with gas struts,I asked for some guidance and it took almost 3 days for a response.During that time ,I became impatient,ordered what I thought was correct.It wasn't,didn.t work and one strut broke.I will be more patient next time and lower my expectations for a timely response.
Columbia, SC
April 11, 2024
Recommendation: Yes
Easy to use website. I have boighft several.over the yewrs and the product configurator page always dispels the mystery around what to purchase. Produce arrives fast and always in good condition.
Johnson City
April 10, 2024
Recommendation: No
I have called, emailed and called again multiple times. No return call or email regarding an order that we have been waiting on for awhile.
💬 Gasspringsshop.com April 10, 2024:
Hello Kristine,
We did just talk by phone and we had a discrepancy on the inventory i hope we can we do business in the future, our apologize for this situation, we will ship the material asap
Gas Spring Shop
Broken Bow
April 9, 2024
Recommendation: Yes
The on line option made it simple especially when you can view past orders.
Baldwinsville
April 9, 2024
Recommendation: No
Will not reply to calls or return notifications
💬 Gasspringsshop.com April 12, 2024:
Hello Alex,
Our apologize for this situation, it seems our CSR made a mistake on the email address, we dids just send another email asking about your project questions, hope this can be solved asap.
Gas Spring Shop
+
💬 Gasspringsshop.com May 8, 2024: