Reviews

After several attempts to order new springs, I simply requested a call back and all I get are emails addressing a return that I have clearly stated several times that is not as important as ordering the correct springs. For whatever reason, my order was ignored after several attempts to place it. I ended up having to place a new order without any help or confirmation. Wish I had gone somewhere else.

Quick and easy designer. Install was easy and worked perfectly, first time.

Everything arrived on time and exactly as ordered. I would definitely order from them again.

Would love it if you could actually talk to someone. Had some questions that were not on the CAD drawing it took me a couple times ordering product to get something that was close that we could modify. When you try to leave a message it just disconnects

Strut was easy to install and works great!

Quick and easy to get what I needed.

Everything was good except the ends had too small of holes.. I was able to make them work though. Happy beith the product.

RIght part, on time the first time at a fair price.

Not happy with experience at all.

Quick and easy!

Contacted them after 40 days and they said they would check on it. Never heard back and never received order. Update - They reached out, apologized and refunded the order.

Orderd three sets of springs returned one set . Tracking # said deliverd to company It has been a month and no refund. They say they can't find my returned items Will not buy from them again

I've been trying to find a suitable gas spring for a vintage Maserati Bora. Your site made it incredibly easy to enter parameters and find something that ended up working perfectly! The graphic showing the spring compressed and extended was especially useful.

The gas spring worked very well for us. It met our exact requirements for our prototype.

I wasn’t sure what type or strength of gas springs I needed and then I found Gas Springs Shop and their calculator tool. It was simple to add in all the dimensions and weights and the tool recommended the springs and mounting hardware for my application. Plus the simulator gave a visual representation of my application and exactly where to mount the brackets. I’m very happy with the product and service I received.

I emailed for support with the part number from the original . This was for stairwY engine cover for my 2007 BAVARIA 30. Long story short, hooked me up with the configuration app, only decision was amount of weight to hold in Newtons. Here in 4 days and exactly like original. Original may have been under designed. 5 stars for me!. If you have a Bavaria 30, I've got a part number for the star/engine cover!

Gasspringshop made this easy! I took good measurements and input those. The website made the selections easy, shipping was fast, and for install, I followed the measurements given in the diagram precisely. Very pleased with the end result!

Building a one-off engine hatch for a 50-year hot rod boat. We needed gas springs to keep the composite hatch up. The exhaust headers and tight fit to the big block V8 engine complicated the geometry. Gas Spring Shop's calculator allowed us to simulate several configurations before selecting the best one. There is no other resource like it on the internet. It allowed us to engineer a perfect solution efficiently and source the parts to build it. I will use Gas Spring Shop for my future projects.

I feel as tho Any emails that I sent were not read and understood. I asked to be contacted by phone, and no effort was made to do so. I had sent a spring to you to be matched for length and all i was told is I will receive a refund.

ordered a gas spring for a mini excavator and was simple to find and order

Because of my inexperience with gas struts,I asked for some guidance and it took almost 3 days for a response.During that time ,I became impatient,ordered what I thought was correct.It wasn't,didn.t work and one strut broke.I will be more patient next time and lower my expectations for a timely response.

Easy to use website. I have boighft several.over the yewrs and the product configurator page always dispels the mystery around what to purchase. Produce arrives fast and always in good condition.

I have called, emailed and called again multiple times. No return call or email regarding an order that we have been waiting on for awhile.

The on line option made it simple especially when you can view past orders.

Will not reply to calls or return notifications