Average score last 12 months 8.9, Total number of reviews 1301
Customer reviews:
Scappoose
May 7, 2024
Recommendation: No
Not happy with experience at all.
McAlester
May 6, 2024
Recommendation: Yes
Quick and easy!
Livingston
May 4, 2024
Recommendation: No
Contacted them after 40 days and they said they would check on it. Never heard back and never received order.
Owego Ny
April 27, 2024
Recommendation: No
Orderd three sets of springs returned one set . Tracking # said deliverd to company It has been a month and no refund. They say they can't find my returned items Will not buy from them again
💬 Gasspringsshop.com May 7, 2024:
Hello Daniel,
My apologize for this situation, I instructed to the team to look again and double check about your order, sometimes the carrier deliver the material in some way can be easily taken, this situation will not happen again.
-Gas Spring Shop
Gilroy
April 24, 2024
Recommendation: Yes
I've been trying to find a suitable gas spring for a vintage Maserati Bora. Your site made it incredibly easy to enter parameters and find something that ended up working perfectly! The graphic showing the spring compressed and extended was especially useful.
Green Bay
April 24, 2024
Recommendation: Yes
The gas spring worked very well for us. It met our exact requirements for our prototype.
Livingston, TX
April 23, 2024
Recommendation: Yes
I wasn’t sure what type or strength of gas springs I needed and then I found Gas Springs Shop and their calculator tool. It was simple to add in all the dimensions and weights and the tool recommended the springs and mounting hardware for my application. Plus the simulator gave a visual representation of my application and exactly where to mount the brackets. I’m very happy with the product and service I received.
STEVENSVILLE
April 22, 2024
Recommendation: Yes
I emailed for support with the part number from the original . This was for stairwY engine cover for my 2007 BAVARIA 30. Long story short, hooked me up with the configuration app, only decision was amount of weight to hold in Newtons. Here in 4 days and exactly like original. Original may have been under designed. 5 stars for me!. If you have a Bavaria 30, I've got a part number for the star/engine cover!
Fredericksburg, TX
April 18, 2024
Recommendation: Yes
Gasspringshop made this easy! I took good measurements and input those. The website made the selections easy, shipping was fast, and for install, I followed the measurements given in the diagram precisely. Very pleased with the end result!
Los Angeles
April 16, 2024
Recommendation: Yes
Building a one-off engine hatch for a 50-year hot rod boat. We needed gas springs to keep the composite hatch up. The exhaust headers and tight fit to the big block V8 engine complicated the geometry. Gas Spring Shop's calculator allowed us to simulate several configurations before selecting the best one. There is no other resource like it on the internet. It allowed us to engineer a perfect solution efficiently and source the parts to build it. I will use Gas Spring Shop for my future projects.
Anacortes
April 15, 2024
Recommendation: No
I feel as tho Any emails that I sent were not read and understood. I asked to be contacted by phone, and no effort was made to do so. I had sent a spring to you to be matched for length and all i was told is I will receive a refund.
Gordon
April 15, 2024
Recommendation: Yes
ordered a gas spring for a mini excavator and was simple to find and order
vermontville ny
April 14, 2024
Recommendation: Yes
Because of my inexperience with gas struts,I asked for some guidance and it took almost 3 days for a response.During that time ,I became impatient,ordered what I thought was correct.It wasn't,didn.t work and one strut broke.I will be more patient next time and lower my expectations for a timely response.
Columbia, SC
April 11, 2024
Recommendation: Yes
Easy to use website. I have boighft several.over the yewrs and the product configurator page always dispels the mystery around what to purchase. Produce arrives fast and always in good condition.
Johnson City
April 10, 2024
Recommendation: No
I have called, emailed and called again multiple times. No return call or email regarding an order that we have been waiting on for awhile.
💬 Gasspringsshop.com April 10, 2024:
Hello Kristine,
We did just talk by phone and we had a discrepancy on the inventory i hope we can we do business in the future, our apologize for this situation, we will ship the material asap
Gas Spring Shop
Broken Bow
April 9, 2024
Recommendation: Yes
The on line option made it simple especially when you can view past orders.
Baldwinsville
April 9, 2024
Recommendation: No
Will not reply to calls or return notifications
💬 Gasspringsshop.com April 12, 2024:
Hello Alex,
Our apologize for this situation, it seems our CSR made a mistake on the email address, we dids just send another email asking about your project questions, hope this can be solved asap.
Gas Spring Shop
Milwaukee
April 8, 2024
Recommendation: Yes
Needed replacements for my RTT and they were delivered fast and work like a dream, ready to get the camping season started.
Orlando
April 6, 2024
Recommendation: Yes
Wrong product. Called, left message to call back but never received a call. No way to return. Finally received email and was provided return authorization. Everything went smoothly from that point on. I would recommend email to contact them rather than phone call. My bad.
💬 Gasspringsshop.com April 23, 2024:
Hello Daryl,
Our apologize for this situation, we had a lot of calls in those days and we already are in a process with you to do this return i hope this can be helpful for us to be considered in your future projects, we will do the refund as soon as we receive the material.
Gas Spring Shop
Cove Neck
April 5, 2024
Recommendation: Yes
The best part.
Northport
April 3, 2024
Recommendation: Yes
Very impressed with the calculator on the web site. Order included all the parts I needed. Didn't take long to get the spring.
Victoria,tx
April 1, 2024
Recommendation: Yes
No one answers phone. The product failed in a very short time. I am sending back to see if they will warranty it.
💬 Gasspringsshop.com April 12, 2024:
Hello John,
Our apologize for this situation, our CSR send you an email asking you if want to return your material to check it with the quality team, but we never get an answer, we did just sent a 2nd email, hope we can help you with this issue
Gas Spring Shop
Delray Beach
March 29, 2024
Recommendation: Yes
After ordering and not getting any response from customer service I got an email and a phone call. I wish I had gotten the explanation sooner. Once they explained the part from Germany was not arriving for 3 weeks I was content knowing it’s on the way in a few weeks. Still haven’t received but am expecting in the next 2 weeks
💬 Gasspringsshop.com April 23, 2024:
Hello Frank,
Our apologize for this situation, we had a lot of calls in those days, we did just send to you an email with the information and a possible option so you can receive a partial from your order asap and the rest when the components arrive. Please advise if you have more questions
Gas Spring Shop
Homer
March 18, 2024
Recommendation: Yes
These gas springs look extremely durable, can’t wait to install on my boat. Great product, fast shipping.
Lincolnville
March 15, 2024
Recommendation: Yes
I placed several orders with Gasspringsshop.com, two of which I made incorrectly and cancelled/returned. Customer service was extremely helpful and supportive throughout the process. Ultimately I got springs that fit my application and are working very well. Thank you!!
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💬 Gasspringsshop.com May 7, 2024: